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OUR GUARANTEE TO CUSTOMERS

Our products have high-quality standards that will give you the best value for your money.

Every product we sell come with a 30-day money back guarantee.

We do realize that online shopping can be troubling, that's why we are committed to giving you an assurance that after you made the purchase and you are not happy with the item, we'll make it right because we value you as our loyal customer. We will take the necessary actions to ensure you are 100% satisfied. Buy it, try it and let us know what you think.

Our customer support is always ready to answer your concerns. If you do have any questions, please contact us at support@naturpets.com.

 

SHIPPING INFORMATION

How long will it take to receive my order?

Due to high demand, your product may take up to 3 weeks to arrive (depending on your location).  We source products from all over the world to bring you amazing offers and the lowest prices. This means sometimes you have to wait a little longer to get your order but it's always worth it!

The approximate shipping time is around 1-3 weeks.